Refund & Exchange
At Inaaya Store, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.
Product Quality Disclaimer
We specialize in providing premium high-quality replica garments. By purchasing from our store, you acknowledge that you are buying designer-inspired master replicas and not the original branded items. Minor variations in fabric, color, embroidery, or finishing compared to original brand pictures may occur.
Returns
We accept returns within 7 days of the delivery date. To be eligible for a return:
* Items must be unused, unworn, unwashed, and in their original condition.
* Tags must be intact and the item must be returned in its original packaging.
* Proof of purchase, such as a receipt or order confirmation, is required.
Please Note:
* Custom-tailored or made-to-order suits are not returnable.
* Items marked as final sale are not eligible for return.
How to Return
To initiate a return, please contact our customer service at inaayastoreuae@gmail.com with your order number and reason for return. We will provide you with the return instructions and return address.
Return shipping costs are the responsibility of the customer unless the item received was incorrect or defective.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund. If your refund is approved, the applicable refund amount will be processed according to our refund policy.